1. Overview
These Terms & Conditions (“Terms”) govern the use of our website and the purchase of products from [Your Business Name] (“we”, “us”, “our”). By placing an order, you agree to these Terms.
2. Products
We aim to ensure all product descriptions, images, and pricing are accurate. Colours may vary slightly due to screen settings. We also understand that our sizing will offer different styles of wear. So we have given a size guide here. All products are subject to availability.
3. Orders & Payment
Orders are confirmed once payment has been successfully processed.
We accept payment via
Prices are shown in GBP and include VAT where applicable.
4. Shipping
We deliver to UK and international addresses
Delivery times are estimates and may vary
Any customs or import duties for international orders are the responsibility of the customer
5. Returns & Exchanges
Not quite right? No stress. If you need a different size or style, just send your item back to us for a refund. Email us with the order number and request. Once that’s sorted, you can place a fresh order online for the piece you really want.
We don’t do direct swaps (yet!) — it keeps our stock accurate and makes sure you get the right item in your cart straight away.
All returns must be in their original condition (unworn, unwashed, tags attached). Once we’ve received and checked your return, your refund will head back to you.
6. Tee Care
Materials 90% cotton 5% Elastane
Gentle 30 degree wash
T-shirts produced in Bangladesh Printed in UK
6. Faulty or Incorrect Items
If your order arrives faulty or incorrect, contact us within 21 days. We will arrange a replacement or refund at no extra cost.
7. Intellectual Property
All content on this website, including images, logos, and designs, is the property of Below The Shoulder Ltd and may not be reproduced without permission.
8. Liability
We are not liable for any indirect or consequential loss arising from the use of our products or website.
9. Changes to These Terms
We may update these Terms at any time. Updated versions will be posted on this page with the revised date.
10. Contact
For any questions regarding these Terms, please contact us at:
Email: info@belowtheshoulder.com